Technology Solutions Intern

Freedom Partners Shared Services seeks a Technology Solutions Intern to assist the Technical Implementation and Project Manager with creating documentation for newly developed programs and processes. The Technology Solutions Intern will also be responsible for analyzing data quality and proposing solutions to address data inconsistencies.

• Assist with training users on new technology solutions
• Address general technical questions
• Create and maintain technical documentation on newly developed processes and programs
• Analyze data and perform data cleansing on a daily basis
• Identify data inconsistencies; propose and implement solutions
• Assist the Technology Solutions team in maintaining their ticketing system
• Generate ad hoc reports upon request

• Ability to work Monday-Friday (40 hours per week) for approximately 4 months
• Strong computer skills, including understanding of various data software
• Strong attention to detail and excellent problem solving skills
• Outstanding communication skills, both written and oral
• Ability to work independently in a fast-paced, deadline-driven environment
• Competency with Microsoft Office Suite, specifically Excel
• Basic understanding of CRM and databases