Senior ServiceNow Developer

Job Title:

Senior Service Now Developer

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start:
None

Employee Type:
Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel:
Local

CACI is seeking a Senior Developer to develop highly complex, mission‑critical scoped and global applications for the Department of Homeland Security. As a Sr. Developer, you will be part of a development team working alongside architects, scrum masters, business analysts and testers focused on the delivery of a critical case management application. The ideal candidate will be able to think critically in solving urgent mission issues, supporting end‑to‑end platform development from back‑end configuration to Self‑Service Portals.

3 days a week onsite in Arlington, VA are required*

• Actively participate in agile daily scrums and ceremonies, updating stories daily in Service Now documenting development progress and collaborating across platform teams
• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements
• Provide technical guidance and support to junior and mid‑level staff
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal and Sec Ops Security Incident Response (SIR))
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
• Create and maintain system design and operations documentation
• Ensure all development is created in alignment with Service Now Technical Best Practices

• U.S. citizen with the ability to attain DHS EOD
• BA + 15 years applicable experience
• Must be able to report onsite weekly in Arlington, VA
• 1 or more active Service Now certifications
• Extensive understanding of the ways in which Service Now can be configured and customized and scripting within the tool
• Experience integrating Service Now with external systems through SOAP or REST web services
• Experience with Okta and SSO technologies
• Experience using the Workflow Editor to configure workflows

• Experience Service Now Sec Ops, specifically Security Incident Response (SIR)
• Experience with Service Now Customer Service Mgmt. (CSM)

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high‑performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

CACI values the unique contributions that every employee brings to our company and our customers – every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work – and their personal lives. We offer competitive compensation, benefits and learning and development opportunities.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

$105,100-$231,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.