Data Collection Associate, V-CARE

Job Summary
:
Amazon is a leading global company seeking Data Collection Associates to support their data collection projects. The role involves collaborating with research participants and team members to ensure project objectives are met while maintaining high-quality work under tight deadlines.

Responsibilities
:

• Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives

• Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met

• Support day-to-day operations of collection projects including reporting, moderating, etc

• Own defined tasks within projects focused on improving parts of the data collection processes

• Deliver high quality work under tight deadlines

• Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes

• Support several projects at one time and accept re-prioritization as required

• Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed

• Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role)

• Lift up to 30lbs when needed

Qualifications
:
Required
:

• Knowledge of Microsoft Office products and applications

• A good sense of humor, a positive attitude and great team work skills

• Reliable transportation

Preferred
:

• Experience in research or data collection

• Experience using Confluence, Quip, Jira, Salesforce

• End-to-end, hands-on experience with aspects of data collections (recruiting, moderation, reporting)

• Experience moderating a 1:1 session with users independently in the field

• Experience moderating sessions with users of different age and demographics is a big plus

• Consumer electronic research experience

Company
:
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, the company is headquartered in Seattle, USA, with a team of 10001+ employees. The company is currently Late Stage.