Data Collection Associate, V-CARE

Job Summary
:
Amazon is seeking a Data Collection Associate to assist in data collection projects. The role involves following protocols, working with research participants, and supporting day-to-day operations to ensure project objectives are met.

Responsibilities
:

• Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives

• Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met

• Support day-to-day operations of collection projects including reporting, moderating, etc

• Own defined tasks within projects focused on improving parts of the data collection processes

• Deliver high quality work under tight deadlines

• Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes

• Support several projects at one time and accept re-prioritization as required

• Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed

• Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role)

• Lift up to 30lbs when needed

Qualifications
:
Required
:

• Knowledge of Microsoft Office products and applications

• A good sense of humor, a positive attitude and great team work skills

• Reliable transportation

Preferred
:

• Experience in research or data collection

• Experience using Confluence, Quip, Jira, Salesforce

• End-to-end, hands-on experience with aspects of data collections (recruiting, moderation, reporting)

• Experience moderating a 1:1 session with users independently in the field

• Experience moderating sessions with users of different age and demographics is a big plus

• Consumer electronic research experience

Company
:
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, the company is headquartered in Seattle, USA, with a team of 10001+ employees. The company is currently Late Stage.