SaaS Delivery Coordinator

Position Title:
SaaS Delivery Coordinator
Location: Hybrid - Arlington, VA

Other Considerations: U.S. Citizen or Permanent Resident (Required)

POSITION SUMMARY

We are seeking a Delivery Coordinator to join our team supporting the OMEGA Product Lifecycle team. In this role you will act as a project manager overseeing the delivery of SaaS and PaaS solutions to federal customers. You will be responsible for shepherding customers through the federal security compliance process (FedRAMP) to ensure targeted solutions obtain full compliance to operate. Day to day this will include meeting with customers, vendors, and internal teams on multiple projects to complete workflow milestones.

This is an excellent opportunity for someone who is passionate about collaboration or digital modernization.

RESPONSIBILITIES

• Learn and understand FedRAMP requirements and the SaaS and PaaS lifecycle processes at VA
• Manage multiple projects simultaneously, ensuing deliverables and milestones are completed on time
• Facilitate cross functional calls with cybersecurity teams, vendors, developers and the customer
• Regularly and clearly communicate with internal and external stakeholders, manage customer expectations, and set clear expectations for roles and responsibilities to the customer and collaborators
• Write and share detailed Meeting Minutes with stakeholders
• Communicate risks to leadership in a timely manner and develop mitigation strategies
• Operate high complexity projects that require flexible solutions while still ensuring full compliance
• Keep detailed notes of project details in CRM

QUALIFICATIONS

• Bachelor's degree (or equivalent industry experience)
• 3-5 years of experience in project coordination, delivery management, or technical project support
• Ability to obtain a Public Trust clearance
• Strong written and verbal communication
• Experience supporting SaaS and/or PaaS implementations
• Ability to manage multiple concurrent projects and track milestones in compliance-driven environments
• Strong cross-functional coordination and meeting facilitation skills
• Ability to identify risks, escalate issues appropriately, and support mitigation planning
• Highly organized, detail-oriented, and customer-focused
• Proficiency with Microsoft Office Suite, SharePoint, and project tracking tools
• Experience supporting federal clients, ideally within VA environments preferred
• Experience with Salesforce desired
• Experience with FedRAMP, NIST, and other federal security/compliance frameworks desired
• PMP, PMI-ACP, or other relevant project management certification(s) preferred
• Experience with Power BI desired
• Familiarity with SaaS and PaaS intake and governance models desired
• Understanding of responsible AI, risk management, and compliance frameworks desired

WORKING CONDITIONS

Standard Business hours are Monday through Friday 9:00 - 5:00 ET. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting.

BENEFITS

Sprezzatura offers a comprehensive and flexible benefit package to include:

• Medical, Dental, and Vision
• Health Saving Account (when enrolled in eligible plan) with Company contribution
• Company paid Life, Accidental Death, Short-term & Long-term Disability
• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• Accrued Paid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with Company match

WORK AUTHORIZATION

Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans Dev Sec Ops , health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution.

Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity-turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.

EEO STATEMENT

Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.

This job description is not intended to be an employment contact and does not guarantee employment for any specific duration.

Required

Preferred

Job Industries

• Other