Quality Lead

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

As a Quality Lead
, you will oversee the Quality Management Plan (QMP) during the program’s transition‑in phase and ensure compliance with contractual and government standards. You’ll develop, maintain, and update the QMP, drive process improvements, and lead quality assurance initiatives to meet performance objectives.

• Implement and manage the QMP for program transition‑in.
• Develop and maintain a comprehensive QA program aligned with contract and federal standards.
• Analyze data to identify trends and optimize processes.
• Define and track quality KPIs; monitor defect resolution.
• Lead Corrective and Preventive Action (CAPA) processes.
• Prepare for audits, reviews, and surveillance activities.
• Maintain quality documentation and records.
• Serve as the primary point of contact for quality matters with clients and subcontractors.
• Deliver training on quality standards and compliance.

• Bachelor’s degree in IT, Computer Science, Data Analytics, Business Administration, or related field (or 4 additional years of experience).
• 8+ years in IT operations management and quality control.
• Proficiency in documentation, performance metrics, process improvement, and leadership.
• Experience with Power BI and dashboard creation.

• Certifications:
  
  PMP, ITIL Foundation, Six Sigma, Lean, ASQ.
• Familiarity with CMMI, ISO, or NIST frameworks.
• Knowledge of risk management strategies and quality control plans.

• Active Secret clearance required.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland
. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on‑going basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$126,300—$243,100 USD

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

We believe that no…