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IT Consultant

Senior Manager, Customer Experience Transformation & GenAI

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A leading global consulting firm in Arlington, VA is hiring a Customer Experience & Service Transformation Senior Manager. The successful candidate will have over 10 years of relevant experience in customer support and demonstrate leadership in transforming customer service processes. You will guide delivery teams, evaluate client offerings, and drive new business development. A bachelor's degree and proficiency with tools like Salesforce and Dynamics are required.

Competitive compensation based on experience is provided.
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Position Requirements
10+ Years work experience
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