ServiceNow Developer Arlington VA Hybrid onsite

Service Now Developer - Long Term Contract - Arlington, VA - Hybrid

Arthur Grand Technologies is a minority‑owned staffing and technology consulting company. Managed by professionals with more than 20 years experience from the Big‑5 consulting firms, we provide staff augmentation and technology consulting services.

Position: Service Now Developer

Location: Arlington, VA - Hybrid (2 days onsite per week)

Contract Type: Long Term Contract

Job Description: The Service Now Developer will assist with the implementation of Service Now applications and provide technical insight in designing and supporting Service Now while aligning to service management best practices. They will implement application solutions based on conceptual design requirements and perform development, administration, documentation, and technical support of the Service Now platform, focusing on delivering technical solutions on the Service Now platform.

• Configure and customize the Service Now system, including workflows.
• Use scripting tools and Service Now functionality to create scripts that automate routine tasks.
• Receive specifications from the IT Service Now Manager and deliver a product and release that meets those needs; load, manipulate, and maintain data between Service Now and other systems; develop test plans and deployments for Service Now implementation; and perform system and integration testing with sample and live data.
• Perform installation and testing of vendor‑provided updates and new releases; communicate Service Now process, operations, and capability information to all levels of management effectively.
• Perform Service Now implementation tasks, including but not limited to custom programming, configuration, integration, and maintenance.
• Other duties as needed or required.

• Bachelor's degree or equivalent in Computer Science or a related field. We may consider added experience or related expertise in lieu of a degree.
• Five years of experience supporting the development, implementation, administration, and configuration of the Service Now tool or equivalent. Hands‑on experience in the IT industry with ITIL and IT Service Management Solutions in IT infrastructure, with expertise in the ITSM suite.
• Strong working knowledge of various Service Now components such as Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management.

• Certified SNOW Application Developer
• Experience with Microsoft O365 cloud instances
• Experience with SCCM package deployment and reporting
• Experience reading Bigfix reports and assisting with remediation efforts
• A+ certification
• SharePoint experience

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

All your information will be kept confidential according to EEO guidelines.

Best regards,
Arthur Grand Technologies Inc

Arlington, VA