ServiceNow Developer

The Service Now Developer will assist with an implementation of Service Now applications and provide technical insight in designing and supporting Service Now while aligning to service management best practices. They will implement application solutions based on conceptual design requirements, perform in the areas of: development, administration, documentation, and technical support of the Service Now platform with a focus on designing and delivering technical solutions that are developed on the Service Now platform.

* Hybrid Position*

• Configure and customize the Service Now system, including workflows.
• Use scripting tools and Service Now functionality to create script to automate routine tasks being done in Service Now.
• Receive specifications from the IT Service Now Manager and deliver a product and release that meets the needs presented. Load, manipulate, and maintain data between Service Now and other systems, develop test plans and deployment for Service Now implementation, and perform system and integration testing with sample and live data.
• Perform installation and testing of vendor-provided updates and new releases Communicate Service Now process, operations and capability information to all levels of management effectively.
• Perform Service Now implementation tasks including but not limited to: custom programming, configuration, integration, and maintenance.

• 5 years of experience supporting the development, implementation, administration, and configuration of the Service Now tool or equivalent.
• Hands on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
• Strong working knowledge of various Service Now components such as Service Now Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management.

• Microsoft O365 cloud instances
• SCCM package deployment and reporting
• Experience reading Bigfix reports and help with remediation efforts
• Share Point

• Bachelor's degree or equivalent in Computer Science or related field. We may consider added experience (or) related expertise in lieu of degree
• Preferred Certification:
  Service Now Certified Application Developer and A+ Certification.

Public Trust

• 10%

• Make an Impact – Your contributions directly support critical enterprise IT operations and service delivery.
• Mission-Focused Culture – Join a team committed to supporting defense, national security, and high-performance government environments.
• Career Growth & Development – Access to training, certification programs, and internal mobility opportunities.
• Cutting-Edge Technology – Work with modern tools and platforms in a fast-evolving IT landscape.

Ready to support transformative IT solutions?
Apply today to join USfalcon as a Service Now Developer and help us drive mission success through innovation and technical excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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