Lab Manager

4 weeks ago the first 25 applicants

BCMC is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. We are seeking a Lab Manager to support this critical customer mission.

• Applying advanced analytical skills and technical resources at the tactical level and implementing infrastructure solutions supporting command decision making and execution of mission requirements.
• Support the implementation of new technologies and equipment in the lab environment.
• Assess network topology and device configurations identifying critical security concerns and providing security best practice recommendations.
• Advise and provide insight on development of lab standard operating procedures (SOPs) and policies.
• Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users.
• Provide support for MacOS and iOS to users.
• Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues.
• Monitor and respond to users on IT helpdesk channels and phone lines.
• Assist in the management of user accounts and resetting credentials.
• Perform implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish backups, and monitor systems security.
• Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur.

• U.S. Citizenship
• Must have an active DoD Secret clearance; TS/SCI clearance is preferred.
• Must be able to obtain DHS Suitability.
• 2+ years of directly relevant experience in system administration.
• Experience with multiple operating systems, including Linux/Unix & MacOS.
• Experience and knowledge of networking and network administration.
• Experience with Virtual Private Networks (VPN).
• Experience with virtual desktops (Citrix, VMWare).
• Must be able to work collaboratively across physical locations.

• Experience working with SIEMs, including ELK and Splunk.
• Virtualization automation and optimization.
• Experience working with Jamf Pro, DEP, and Enterprise Connect implementation.
• Experience with writing technical procedures and standard operating procedures.

BS in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 4+ years of lab management or systems administration experience.

• CEH
• Sec+
• Network+
• CCNA

Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered proving the highest quality and services to all of our clients.

• Extremely competitive salary
• 95% employer paid for employee medical, dental, & vision coverages
• 100% employer paid for employee life, STD & LTD disability coverages
• 401k with company match and profit sharing
• Flexible Spending Account (FSA) for dependent & health care
• 11 standard holidays & 3 weeks of annual leave

Lab Manager - II - LMG
02- ESS
ESS 3225
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3243
ESS-3231
ESS-3245