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HelpDesk/Support IT Support Technical Support Systems Administrator

Federal IT Help Desk Analyst - Tier I Support & ServiceNow

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: Gtsc
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A leading services provider seeks a Service Desk Analyst to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have 3-4 years of experience in IT Help Desk environments and proficiency in Microsoft Office and Windows systems. Responsibilities include troubleshooting and logging support requests in Service Now, and ensuring high-quality customer service. Benefits include medical, dental, vision, and tuition assistance.

US Citizenship is required.
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