ADC Engineer , Amazon Dedicated Cloud Engineering - Support Engineering

ADC Engineer I – Amazon Dedicated Cloud Engineering - Support Engineering

Amazon Web Services (AWS) is looking for an ADC Engineer I to support our dedicated cloud engineering and operations for U.S. Government agencies. This role focuses on implementing innovative cloud computing solutions and solving the world's most complex technical problems.

As part of AWS’s Intelligence team, you will work on some of the largest and most complex distributed systems in the world. We need adaptable engineers who are focused on operational excellence, troubleshooting, and simplifying solutions while ensuring the best customer experience.

• Execute defined tasks on schedule and identify ineffective processes.
• Detect and remediate technical defects in implementations, ensuring high availability, performance, and maintainability.
• Understand operational risk, avoid unnecessary risks, and timely resolve or mitigate operational concerns.
• Work shift scheduling (24/7 operations), including nights and weekends as necessary.
• Provide troubleshooting and operations support, automate operational processes, and innovate to improve efficiency.
• A day in the life: dive deep to find the root cause of customer issues, investigate metrics, and discuss new approaches to automate tasks.

• High school diploma or equivalent, or A+, CND, Network+, or Security+ certification.
• 1-3 years of experience with systems administration in Linux/Unix (Ubuntu, CentOS, Red Hat, Solaris, etc.).
• 1-3 years of experience with networking (TCP/IP, DNS).
• 1-3 years of experience with troubleshooting/support for technical IT issues.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.

• Experience with internet fundamentals and cloud computing concepts.
• Experience with virtualization (Hypervisors, VMware, Xen).
• Knowledge of security best practices.
• Experience with AWS core services, Command Console, or command line interface.
• Experience with compute, database, and storage concepts.
• Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, network monitoring/troubleshooting tools.
• Experience managing full application stacks from OS up through custom applications.

Associate

Full-time

Information Technology, Consulting, and Engineering

IT Services and IT Consulting

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, powering businesses from startups to Global 500 companies.

Inclusive Team Culture:
At AWS, we learn and are curious. Our employee-led affinity groups foster a culture of inclusion, and events like CORE and Amaze Con inspire us to embrace our uniqueness.

Mentorship & Career Growth:
We provide mentorship and career-advancing resources to develop you into a well-rounded professional.

Work/Life Balance:
We value work‑life harmony and strive for flexibility within our working culture.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Compensation ranges from $81,900 to $152,000 per year, depending on market location and experience. Employees may receive equity, sign‑on payments, and other benefits as part of a total compensation package.

Job : A3109125

Company:
Amazon Web Services, Inc.