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IT Project Manager IT Support

SLA Performance Lead — IT Operations

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: TekSynap
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Service Level Manager in Arlington, VA. The role involves managing Service Level Agreements and Key Performance Indicators across IT service towers. Candidates should have at least 2 years of experience in SLA management and 3 years in leadership roles. Strong analytical skills are essential along with ITIL certification. This position offers a competitive salary and various benefits, including health coverage and retirement plans.

A hybrid work environment is available.
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