Program Manager, Quality Management, GEMS D&C, Quality Management

Program Manager, Quality Management, GEMS D&C

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. At Amazon, we’re working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self‑starter to join our Global Engineering, Maintenance, & Sustainability – Design & Construction Quality Management team as a Program Manager.

Travel up to 60% within assigned regions. Regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

• Utilize industry standard methodologies, including PMP and Lean Six Sigma based continuous improvement methodologies, to engage teams to solve customer problems.
• Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand‑offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
• Motivate others to achieve impeccable quality in an explosive growth and deadline‑driven environment.
• Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.
• Lead and drive process improvements (short‑term wins) as well as process design/redesign (long‑term wins) efforts.
• Create global best practice documentation and facilitate sharing across the globe.
• Maintain close relationships with internal stakeholders and understand our highest priority execution pain‑points and opportunities, which translates into benchmarking initiatives that improve processes, tools, and team capabilities.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics
• Experience using data and metrics to determine and drive improvements
• Experience working cross‑functionally with tech and non‑tech teams
• Bachelor’s degree in business, engineering, operations, supply chain, transportation logistics
• Experience in facility and infrastructure construction management

• 3+ years of driving end‑to‑end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• PMP certificate
• Master’s degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.

Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit  This position will remain posted until filled. Applicants should apply via our internal or external career site.