More jobs:
Federal IT Service Desk Lead; Tier II
Job in
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-01-12
Listing for:
Digital Management Llc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
A leading IT services company is seeking a Service Desk Level II in Arlington, VA, to lead Tier 1 support operations for a federal client. The ideal candidate will manage a team, meet Service Level Agreements, and ensure high-quality technical support. Applicants should have a Bachelor’s degree, extensive experience in IT support management, and strong leadership skills. The role requires US citizenship and may include flexible shifts.
The company offers a supportive, values-based work culture that prioritizes employee well-being.
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