Rapid Response Team Lead

RESPONSIBILITIES

• Monitor and control project budgets.
• Capability to make decisions under pressure.
• Possess managerial, leadership and communication skills.
• Ensure the baseline configuration of all network assets, including hardware, software, documentation, and point-to-point circuits, is documented, and configured according to DoD and JSP engineering standards.
• Develop and maintain the Configuration Managed Database (CMDB) containing infrastructure data supporting relevant IT processes and management practices (e.g., Asset, Incident, Problem, Change, Release, Capacity, Operations, Project, & Security Management) to meet or exceed MOAs/MOUs/SLAs with customers.
• Provide real-time uninterrupted and unencumbered access to the MDB for personnel identified by the Contracting Officer's Representative (COR) or the Alternate Contracting Officer's Representative (ACOR).
• Lead the rapid response efforts during network incidents or outages, ensuring timely resolution and minimal disruption to operations.
• Coordinate with internal teams and external stakeholders to escalate and prioritize incidents based on severity and impact.
• Develop and maintain incident response plans and procedures to streamline response efforts and improve overall resilience.

REQUIRED QUALIFICATIONS

• Experience:
  • 3+ years as a Lead Project Manager
  • 3+ years in DoD IT environment
• Education:
  • Bachelor’s degree in information systems, computer sciences, business management, or related field (required)
• Certifications:
  • Project Management Professional Certification (minimum)
• Clearance:
  Must possess a Top Secret/SCI clearance

We are seeking a Rapid Response Team Lead to join our team supporting DISA JSP ETM in Arlington, VA.

Tek Synap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law, or regulation.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:
  
  Arlington, VA
• Type of environment:
  Office
• Noise level:
  Medium
• Work schedule:
  
  Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel:
  Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds;

and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Top Secret/SCI clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of…