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Senior IT Service Delivery & Incident Manager

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: DecisionPoint Corporation
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology services firm based in Arlington, VA, is seeking a Senior ITSD Manager to oversee the Technical Operations Center and enhance the Information Technology Service Desk. The successful candidate will have over 3 years of experience in managing IT service desk operations and hold required certifications. The position demands excellent leadership and customer relationship management skills. This is an on-site role that involves strategic oversight of various teams and direct engagement with stakeholders to improve service performance.
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Position Requirements
10+ Years work experience
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