Senior Engagement Manager, WWPS ProServe

Senior Engagement Manager, WWPS Pro Serve

Join to apply for the Senior Engagement Manager, WWPS Pro Serve role at Amazon Web Services (AWS)

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS‑based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

You will apply AWS frameworks such as the Well‑Architected Framework and the Cloud Adoption Framework, demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to maintain relevant AWS certifications, develop domain‑specific expertise, and communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

You will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to completion while exceeding customer expectations.

Eligibility:
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance and be able to obtain and maintain it after the start of employment.

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stop innovating — that’s why customers from startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:
We foster an inclusive culture that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con diversity conferences, inspire us.

Mentorship & Career Growth:
We continuously raise our performance bar. You’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources to help you develop into a better‑rounded professional.

Work/Life Balance:
We value work–life harmony and strive for flexibility as part of our working culture.

• Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience
• 5+ years of experience in cloud computing
• Experience in project management of technical programs
• Current, active U.S. Government security clearance of TS/SCI or above

• AWS experience preferred
• Project Management Professional (PMP) and/or…