Solutions Engineer

Overview

Better Up is a hybrid company focused on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Arlington, VA metro area. As a Solutions Engineer, you’ll be the technical architect behind that fit, translating complexity into clarity and building scalable solutions that align with platform capabilities, delivery realities, and the product roadmap.

What You’ll Do

• Lead technical discovery sessions with enterprise stakeholders across IT, Info Sec, HRIS, and more
• Build and configure demo environments that bring the Better Up experience to life
• Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas
• Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations
• Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap
• Translate integration needs into clear, technically viable specifications
• Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success
• Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness

Qualifications

• 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS
• Experience with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments
• Strong ability to build and deliver tailored product demos that align to real-world business needs
• Deep understanding of data privacy, security, and compliance in global enterprise contexts
• Excellent communication skills with both technical and non-technical stakeholders
• Proven ability to create clear, reusable documentation that supports implementation and adoption
• Comfort advising across feasibility, architecture, and platform configuration tradeoffs
• Experience gathering and structuring product feedback to inform roadmap conversations

AI at Better Up

Our team thrives at the intersection of human expertise and AI capability. We are looking for teammates who are excited to evolve alongside technology, experiment boldly, share discoveries openly, and help define best practices for AI-augmented work. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify impact.

Benefits

• Access to Better Up coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 Better Up Inner Work days
  • 5 Volunteer Days
  • Learning and Development stipend
  • Company-wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of Better Up
• 401(k) self contribution

EEO and Privacy

Better Up Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, Better Up Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary

We compensate our employees fairly. Base salary is determined by job-related experience, education/training, residence location, and market indicators. The range below is representative of base salary only and does not include equity or bonuses. This base salary range is for information only and may be modified in the future.

Base salary range for this role:

• New York City and San Francisco: $148,000 - $203,500
• All other locations: $129,000 - $177,100

Privacy

Your personal data will be processed in accordance with our Privacy Policy. If you have questions about privacy, contact

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries:
  Professional Training and Coaching

Location notes

We are happy to see referrals; they can increase interview chances. You can get notified about new Solutions Engineer jobs in Arlington, VA.