Room Attendant Crowne Plaza Crystal

Company Overview

B.

F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business‑class hotels with top brands from Intercontinental, Marriott, Hilton, and Best Western, as well as the Watermark Hotel, the Hay‑Adams Hotel, and Perch Putt.

These properties are run by a team of more than 1,000 enthusiastic hospitality professionals.

This position is responsible for cleaning guestrooms and public areas to

B. F. Saul Company Hospitality Group quality standards. The hotel‑housekeeping team member assists guests by providing friendly, courteous and professional service, adheres to health regulations, and follows the company’s high standards to ensure guest satisfaction.

• Happy, professional team members who demonstrate aggressive friendliness.
• A clean, crisp, safe property where everything works.
• Guests and team members receive all that they expect… plus a little bit more.

Each team member is empowered to satisfy guests, ensuring their willingness to return. Supporting Our Big 3 and the 10 Steps of Living Our Big 3 is critical to your success and the hotel’s success.

• Customer Focus
• Priority Setting
• Teamwork
• Adaptability
• Self / Workload Management
• Attention to Detail

• Cleanliness:
  Clean and ensure necessary amenities and supplies are in guest rooms; keep carts, linens, rooms, and equipment clean and functional.
• Guest Service:
  Deliver house‑keeping service that meets and exceeds guest expectations; assist and respond to guest requests promptly; work collaboratively with other departments; understand Holiday Inn’s guest service recovery program.
• Safety/
  
  Risk Management:
  
  Maintain a safe work area in compliance with Holiday Inn, brand, and all regulatory requirements; inspect rooms for maintenance needs; report maintenance issues; use chemicals safely; adhere to incident procedures; know hotel emergency procedures.
• Self‑Management:
  Produce required volume of work by planning, organizing, prioritizing duties; follow attendance, grooming, and appearance standards; attend required meetings; use equipment and supplies responsibly.

• High school diploma or GED preferred.
• Hotel housekeeping or laundry experience preferred; attention to detail, customer focus, and ability to work repetitively in a fast‑paced environment.
• Ability to lift, push, and pull up to 75 pounds consistently during the shift.
• Significant bending required.
• EEO: AA M/F/Vet/Disabled.

$17.25 – $17.25 per hour.

B.

F. Saul Company Hospitality Group is proud to be an equal‑opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer / Veterans / Disabled.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Source:
Hospitality Online