Front Desk Supervisor - Embassy Suites Crystal

Position: Front Desk Supervisor - Embassy Suites by Hilton Crystal City
The Embassy Suites by Hilton Crystal City National Airport  (Use the "Apply for this Job" box below). hilton com/en/hotels/wascres embassy suites crystal city national airport/?

SEO  =GMB AMER ES WASCRES&y  source=1  MZQ== is looking for a Front Desk Supervisor to join their guest services team  This beautiful, 269 suite hotel is less than two miles from Reagan National Airport within a mile of the Pentagon City, Crystal City Shops, and the Pentagon City Metro station

The ideal candidate for this position will have at least 2 years of hotel front desk experience  Seeking someone who is a self starter and eager to grow their career

** Shift Pattern:
** varies with morning, evening, and overnight shifts  Weekdays/weekends/holidays availability is required

** The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Access to pay when you need it through Daily Pay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best in Class Paid Time Off  PTO
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt

Free Education:

Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ 401K plan and company match to help save for your retirement
+ Hilton Shares:
Our employee stock purchase program  ESPP    you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs

_  Available benefits may vary depending upon property specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable _

** What will I be doing?*
* Oversees front desk operations  Provides guest service, guidance and leadership to ensure consistent customer service is provided  Assigns and instructs team members in details of work  Monitors lobby traffic to make staffing adjustments accordingly  Resolves customer complaints  Trains, supervises, schedules and assists in evaluating staff

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands   hiltonworldwide com/our brands/index php    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** Job:
** _Guest Services, Operations, and Front Office_

*
* Title:

** _Front Desk Supervisor   Embassy Suites by Hilton Crystal City_

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* Location:

** _null_

** Requisition :
** _HOT0

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** EOE/AA/Disabled/Veterans**