Optometric Technician - Clarendon

Overview

We’re searching for all-around amazing Optometric Technicians to work with Optometrists to provide a stellar eye exam experience in our stores. You’ll help manage a high volume of patients, complete pre-testing, support with contact lens insertion and removal training, deliver video-assisted eye exams (where applicable), collect critical data, and keep eye exam operations running smoothly.

• Act as the primary liaison between doctor and patient, establishing a great rapport with eye exam patients
• Perform preliminary clinical data collection (including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
• Support with in-person and video-assisted eye exam appointments as available
• Support new contact lens wearers through insertion and removal training; train additional team members on this training as directed by the Store Leader
• Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up
• Efficiently manage the flow of patients through the eye exam process
• Provide support to the doctor in maintaining meticulous and accurate records of data collected
• Help prepare reports for other medical professionals as needed
• Ensure adherence to governmental regulations and privacy policies (e.g., HIPAA/PIPEDA) and company procedures
• Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, maintaining cleanliness, and performing ongoing maintenance and calibration as needed
• Support the retail sales team as directed by the Store Leader

• Professional, articulate, and compassionate in patient care
• A team player who communicates effectively with doctors, the store team, and patients
• Excellent multitasking, organization, and time management skills to prioritize appointments and maintain efficient patient flow
• Able to think creatively when needed
• Precise and comfortable with technology; quickly learn and effectively use new medical applications
• Excited to work side by side (or virtually) with a doctor in a high-volume retail setting

• 1+ years of experience in a medical environment supporting doctors
• Knowledgeable about eyewear and able to describe features and benefits; answer patient questions
• Working knowledge of G Suite
• Experience with optometry, electronic health records, or medical care
• Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
• Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees. The listed compensation range is a good faith estimate at the time of posting; final compensation is determined by qualifications, experience, internal equity, and market data. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. In California, review the privacy disclosures in Section 8 of our Privacy Policy for CPRA rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. For applicable postings, the application window and related notes may appear.

Certain state-specific details may apply.