Senior Coordinator, Education Programs

The Senior Coordinator for Education Programs supports the development, execution and evaluation of the educational programs and resources of the Post-Acute and Long-term Care Medical Association (PALTmed). This role helps sustain PALTmed’s mission to empower compassionate and skilled clinicians to deliver person-centered care in post-acute and long-term care settings by facilitating meaningful member experiences and fostering strategic partnerships.

This is an excellent opportunity for a highly organized, proactive professional who thrives in a member-driven organization and is passionate about the critical role that clinician education plays in providing quality healthcare for older adults and others in the post-acute and long-term care space.

Why Join PALTmed? Working with PALTmed offers the opportunity to be part of a growing organization dedicated to improving care delivery across post-acute and long-term care settings. You will contribute to initiatives that directly impact healthcare professionals, patients, and families nationwide. PALTmed values innovation, collaboration, and service and we are looking for a team member who shares that passion.

• Edits PALTtalk podcasts and works with Communications Manager to coordinate scheduling
• Provides support for learning management system (LMS) users by responding to staff inquiries, troubleshooting user issues, and communicating with the vendor to resolve issues as appropriate
• Supports the annual meetings and other virtual events of PALTmed Chapters (session schedule, speaker communication and management, slide collection & review, polling)
• Leads the production of PALTmed sponsored webinars, including coordination with the Director of Business Development and the vendor, Zoom set up, and dissemination of final product as appropriate

• Collaborates with Education team on the collection, follow-up, and tracking of deliverables associated with accredited education programs
• Supports the joint providership program and assists with processing applications

• Serves as the customer service lead for the department by answering phone calls and emails from members and other stakeholders, and forwarding requests to team members as appropriate
• Supports the execution of PALTmed’s virtual education programs
• Supports scheduling of committee and workgroup meetings, sending agendas and minutes

• Bachelor’s degree preferred with at least two years’ experience working with association volunteers and committees
• Strong written and oral communication skills
• Excellent project management and organizational skills
• Self-starter who thrives working remotely and independently
• Proficiency in Microsoft Word, Outlook, Excel, and Power Point
• Experience with or willingness to learn about the learning management system and database management system