Supervisor Administrative Operations Specialist- Radiation Oncology

Overview

Position Title: Supervisor Administrative Operations Specialist - Radiation Oncology

Purpose & Scope: Under direction of the technical manager, supervises front desk and administrative operations within the Radiation Oncology Department, ensuring efficient workflows and delivering high-quality patient care. Responsibilities include leading and mentoring administrative staff, managing scheduling, patient communications, work queues, and EMR system operations (Epic and Aria). The role oversees insurance verification, authorization processing, billing workflows, and appeals while coordinating clinic preparation, chart reviews, referrals, and medical records.

Additionally, the supervisor addresses escalated patient concerns, ensures compliance with departmental policies and regulations, manages inventory, and provides administrative support to departmental leadership.

Education: Bachelor's degree in a related field is preferred or equivalent experience in lieu of degree.

Experience: Five years of medical experience is required.

Supervisory experience is preferred.

Certification/Licensure: None.