Certified Medical Assistant​/Arlington, VA

Certified Medical Assistant (Full-Time) – Arlington, VA

Medical Assistant – Full-Time at Close Knit

The Medical Assistant is a key contributor to patient care, supporting clinicians with a blend of clinical and administrative duties. This position requires full-time availability, and may include weekend shifts as needed. Work hours vary based on location, patient volume, and business needs.

• Schedule varies by practice location, patient demand, and operational requirements.
• May work at multiple clinical locations as business needs dictate.
• Essential to support coverage and maintain continuity of patient care.
• Work may include evenings, weekends, and occasional holidays.

• Assist providers with examinations, diagnostic testing, and in‑office procedures.
• Conduct clinical intake, including detailed patient histories and vitals.
• Administer injections and medications as directed by licensed providers.
• Perform venipuncture and collect lab specimens (blood, urine, POC testing, etc.).
• Operate medical equipment such as EKG machines and other diagnostic tools.
• Prepare specimens for laboratory testing and conduct basic lab procedures.
• Educate patients on treatment plans, follow‑up care, and self‑care instructions.
• Maintain clean, stocked, and properly sanitized exam rooms.
• Support quality initiatives, including PCMH‑related tasks and clinical KPI adherence.

• Greet and register patients with a professional, friendly demeanor.
• Manage check‑ins, check‑outs, and verify insurance coverage.
• Maintain and update patient information in the electronic health record (EHR).
• Schedule and reschedule patient appointments, including physicals and chronic care visits.
• Process prior authorizations, referrals, and daily patient callbacks.
• Track and link diagnostic imaging orders to results.
• Manage inventory, medical supplies, and perform daily opening and closing procedures.
• Ensure compliance with all regulatory requirements, including HIPAA and OSHA.
• Support staff coverage needs and assist team members when necessary.
• Communicate clearly and professionally, both orally and in writing.

• Proficiency in EHR systems and medical software.
• Ability to troubleshoot minor equipment or software issues.
• Stay current with evolving clinical practices and technologies.
• Provide basic technical guidance to team members regarding medical equipment or EHR workflows.

• Maintain patient confidentiality and uphold ethical and legal standards.
• Demonstrate professionalism through punctuality, appropriate attire, and respectful communication.
• Exhibit strong problem‑solving skills and adaptability in a fast‑paced environment.
• Deliver patient‑centered service with empathy, patience, and compassion.

• High School Diploma or GED.
• Completion of an accredited Medical Assistant training program.
• Current CCMA, CMA, or RMA certification.
• Current BLS or CPR certification.
• 2+ years of Medical Assistant experience.
• Experience using EMR systems.

• Clinical intake and patient data collection.
• Lab specimen collection (including venipuncture).
• Point‑of‑care testing.
• EKG testing.
• Must meet all applicable state requirements and maintain active certifications.

• 2+ years of customer service experience.
• Experience in primary care, internal medicine, immediate care, or emergency care.
• Familiarity with systems such as eClinical
  
  Works or Athena.
• Proficiency in Microsoft Office Suite.
• Knowledge of population health initiatives.
• Understanding HIPAA, OSHA, and other regulatory standards.

Requires the ability to stand and sit for hours at a time (with some bending and stooping), use manual dexterity for clinical requirements, and lift 50 lbs. Reasonable accommodations available for qualified individuals.

• Clinicians (providers and advanced practice clinicians).
• Clinical support staff.
• Administrative and practice leadership teams.

• Competitive compensation based on experience and qualifications.
• Health, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Paid time off (vacation, holidays, sick leave).
• Professional development and continuing education opportunities.
• Supportive, collaborative, and inclusive work culture.