Lead Technical Training and Development Process Engineer | Technical Training and Development D

Lead Technical Training and Development Process Engineer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA
0012011]

Full‑time

Pro Sidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry‑leading practices. Pro Sidian provides enterprise services/solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. We help forward‑thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non‑profit organizations.

Our solution‑centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

Pro Sidian seeks a Lead Technical Training and Development Process Engineer for Program Support on an Exempt W2:
No Overtime Pay Basis Contract Contingent, generally located across the CONUS – Washington D.C. and the Mid Atlantic Region, supporting a regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area.

We seek candidates with relevant Government and Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government and Public Services Sector Clients such as WMATA. This is a Contract Contingent or Contract W‑2 position; however, Pro Sidian reserves the right to convert to a Full‑Time Pro Sidian employed W‑2 position.

Provide services and support as a Lead Technical Training and Development Process Engineer in the Government and Public Services Industry Sector focusing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA). Owns workflow redesign, digitization strategy, Lean/Six Sigma efforts, and cross‑functional integration—senior continuous improvement leadership.

• Lead process improvement and digital transformation initiatives; analyze current workflows; develop streamlined systems using Lean/Six Sigma principles; coordinate with IT and instructional teams for system integration.
• Lead End‑to‑End Process Redesign Initiatives:
  Direct the analysis, redesign, and digitization of complex, paper‑based workflows, ensuring alignment with organizational goals, compliance standards, and user needs.
• Facilitate Cross‑Functional
  
  Collaboration:
  
  Serve as the primary liaison between business units, IT, and executive stakeholders to ensure shared understanding, resolve barriers, and drive consensus on process improvements.
• Ensure Quality, Risk Mitigation, and Compliance:
  Identify process risks and inefficiencies, prioritize corrective actions, and ensure all redesigned workflows meet data governance, security, and accessibility requirements.
• Manage Project Timelines and Deliverables:
  Oversee project planning, resource allocation, and milestone tracking to ensure timely delivery of process maps, workflow designs, implementation plans, and training materials.

• Conduct comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency.
• Create instructional content for multiple delivery formats—including instructor‑led training (ILT), computer‑based training (CBT), and blended learning.
• Develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels.
• Serve as a subject matter expert in instructional system design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends.
• Analyze, redesign, and digitize existing paper‑based workflows to improve efficiency, accuracy, and accessibility.

• 7+ years in…