Field Service Engineer, Power Control Equipment

Overview

At Russ electric®️, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as data centers, telecommunications, and healthcare. Founded in 1955 by Raymond G. Russell, Russ electric®️ has grown into one of the world's most respected manufacturers of automatic transfer switches and power control systems.

As part of Siemens, a global leader in technology and innovation, we uphold Raymond Russell's legacy of excellence and reliability. Together, we are committed to advancing the future of power control solutions, ensuring that our customers receive the highest quality products and services. Join us in our mission to deliver cutting-edge technology and maintain the highest standards of performance and reliability in the industry.

• You will make an impact with the following skills and experience:
• Field Service Engineer to support critical power facilities; position based out of the Washington DC area.
• Qualified, hands-on, service-oriented technician involved with automatic transfer switch startups, modifications, warranty and emergency calls.
• Carry a cell phone and be on call 24/7.
• Focus on work related to automatic transfer switches and provide technical support for field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts.
• Supervise and ensure compliance with all safety policies, procedures, guidelines and laws.
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work; negotiate any extra charges associated with work performed.
• Ensure all work and decisions are conducted in compliance with regulatory laws.
• Travel requirements:
  Up to 80% travel.

Basic Qualifications:

• High School Diploma / GED
• 3+ years experience in the following areas:
• Field Service Engineering
• Electrical power including low voltage through medium voltage switch gear in support of critical power facilities (e.g., data centers, airports)
• Experience with most types of automatic transfer switch testing
• Reading schematics and blueprints for power control, automation and customer technical support
• Familiarity with all applicable codes and industry standards
• Proficient in client interactions and completing projects on time and within budget
• Strong project management skills with decision making, organization and management capabilities
• Must be self-directed and committed to customer satisfaction
• Valid Driver's license in good standing
• Authorized to work in the US for any employer without sponsorship now or in the future

• Preferred Qualifications:
• 5+ years of field service within the power distribution/protection industry
• Associate or bachelor’s degree in electrical engineering
• Excellent customer service, time management and follow-up skills
• Power distribution, DC/AC, voltage circuit theory and practical troubleshooting skills

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: benefits are provided by the employer.
• The pay range for this position is $68,401 - $117,259 plus travel and overtime. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location. The position can be filled at a higher or lower level.

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

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