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Technical Support

Senior Technical Success & Adoption Lead

Job in Arlington, Arlington County, Virginia, 22201, USA
Listing for: New Relic
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 203000 - 254000 USD Yearly USD 203000.00 254000.00 YEAR
Job Description & How to Apply Below
A global observability platform provider is seeking a Senior Technical Success Manager to own customer relationships and drive product adoption. This role requires extensive technical knowledge and a strong customer service orientation. Candidates should have 5+ years of experience in software sales, proficiency in enterprise-level customer success, and familiarity with performance monitoring tools. The position includes significant travel opportunities and competitive compensation between $203,000 and $254,000 USD depending on experience.
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Position Requirements
10+ Years work experience
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