Concierge; Part Time Weekend | Lyon Place

Company Overview

Since 1931, The

B.

F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties:
The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), and The Milton at Twinbrook Quarter. Coming soon Hampden House (2025). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction.

As a Concierge you are responsible for ensuring our residents’ needs are met and they feel welcomed and safe when they walk into their home. The shift is Saturday‑Sunday, 3:00 pm – 11:00 pm.

• Have a gracious approach to all activities.
• Always present a professional image.
• Greet and respond to resident requests and inquiries.
• Address residents’ concerns in accordance with the company's customer service standards.
• Ensure that only authorized individuals enter the building.
• Manage multiple phone lines and direct them to the appropriate destination.
• Assist with resident packages and mail.

• High school diploma or GED.
• Related experience as a concierge or a strong customer service background.
• Ability to work under pressure.
• Strong organizational skills, attention to detail, and excellent follow‑through skills.
• Strong written, verbal, and computer skills.
• Knowledge of Yardi is a plus.

Must be able to lift 25 lbs. or more, regularly required to talk and hear, able to stand for prolonged periods or walk long distances, and occasionally be able to sit, climb stairs, stoop down, and bend down.

• Excellence:
  Commitment to continuous improvement, innovation, and achieving the highest possible standards.
• Ethics:
  Commitment to integrity, peer respect, and fairness.
• Results:
  Deliver exceptional results and value for the team and organization.
• Core Cultural
  
  Competency:
  
  Respect for people and company values, mission, and vision; maintain a respectful, diverse and inclusive work environment; cooperate with colleagues and establish strong working relationships; set high performance and ethical standards.
• Customer Service:
  Respond to requests in a timely, professional, and enthusiastic manner; give high priority to customer satisfaction.
• Attention to Detail:
  Take responsibility for a thorough and detailed method of working.
• Initiative:
  Spot opportunities within a circle of influence; anticipate challenges and act proactively.
• Reliability:
  Consistently good in quality and performance; trusted and dependable.

Competitive salary ($17/hr – $21/hr based on experience), sales incentive program, tuition reimbursement, commuter benefits, PTO, a diverse and inclusive work culture, and more.

Apply today to join our dynamic team!

The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensures that all employees have an equal opportunity to grow and advance.

If you are a candidate in need of assistance or an accommodation in the application process, please contact  or 301‑986‑6000.

Equal Opportunity Employer / Veterans / Disabled