Engagement Manager

Engagement Manager — Strategic Client Partnership Leader in the Public Sector

Our client, a leading organization in the technology solutions space, is seeking a dynamic and strategic Engagement Manager to spearhead high‑value client relationships and drive growth across public sector and enterprise accounts. This pivotal role offers the opportunity to work at the forefront of CRM strategy, Salesforce ecosystems, and digital transformation initiatives. The successful candidate will serve as a trusted advisor to executive stakeholders, translating business needs into innovative solutions while identifying pathways for continued expansion and long‑term success.

Key responsibilities include managing and strengthening client relationships, overseeing Salesforce implementations and integrations, and expanding strategic alliances with partners. The Engagement Manager will collaborate closely with cross‑functional teams ranging from technical architects to product managers to ensure delivery excellence and alignment with client objectives. Additionally, this role involves shaping product feedback, supporting go‑to‑market strategies, and mentoring team members to foster a high‑performance, client‑centric culture.

The ideal candidate will possess a minimum of 7 years in client engagement or strategic partnerships, with at least 5 years of hands‑on experience within the Salesforce ecosystem, particularly in public sector or government settings. A proven track record in managing senior‑level relationships, driving revenue growth, and supporting complex enterprise solutions is essential.

Nice‑to‑be‑have skills include experience managing Salesforce ISV or SI partnerships, background in product management or go‑to‑market strategy, and familiarity with regulatory environments such as legal or government sectors.

Preferred education and experience include a relevant degree and substantial experience supporting State & Local Government clients, along with demonstrated leadership in cross‑functional team settings and client‑facing roles.

Additional requirements may involve supporting industry forums, representing strategic interests externally, and understanding security and compliance frameworks pertinent to public sector deployments.

Candidates who thrive in an innovative, collaborative environment and are eager to influence digital transformation initiatives should apply today to become a key driver of our client’s success in delivering impactful, technology‑driven solutions.