Client Relations Director; Sales

Client Relations Director – Full Time

Landmark is a North Texas-based provider of home infusion. We specialize in managing patients discharging from a variety of North Texas acute facilities (specifically hospitals & rehab hospitals) with IV anti‑infective and TPN home infusion therapies. We are hiring full‑time positions in both the Fort Worth area and the North Dallas/Addison/Plano area. This pay structure will be a base salary starting at $70,000 annually plus commission.

• Obtains prescription orders by promoting the Company’s product lines and services to referral sources, customers, and patients.
• Targets, wins, and cultivates relationships with hospital discharge staff (case managers, social workers, and discharge planners) for new home infusion orders.
• Works on‑site, in person with hospital staff to bolster communication and gain business through home infusion discharge referrals.
• Provides timely responses between hospital staff (case managers, physicians, and nurses), internal staff, and patients to keep the Patient care team in sync.
• Identifies “Barriers to Success” with the intake process.
• Actively strategizes ways and methods to identify decision makers.
• Actively strategizes ways and methods to acquire first and subsequent orders.
• Actively strategizes ways and methods to farm existing business for continual order flow.
• Regularly contacts and visits Target Accounts, performing “quality” sales calls to each targeted account.
• Develops and implements programs to sell the Company’s line of businesses, including marketing material and education collateral.
• Interfaces with referrals, patients, and fellow employees in the fulfillment of prescription orders, pushing for speed of execution and delivery.
• Facilitates communication between parties invoked in Patient care after delivery.
• Troubleshoots problem orders with other employees.
• Investigates incidents of underperformance or problems.
• Manages Landmark employees in the servicing of patient and referral accounts.
• Maintains daily notes on each referral activity in a form accessible to senior management.
• Regularly reports sales and business development activities to senior management.
• Ensures the collection of reimbursement and compliance documents is completed in a timely manner.
• Trains and educates other employees, referrals and patients.
• Delivers equipment and drugs and educates patients as needed.
• Promotes Landmark brand recognition through networking events, conferences or trade shows.
• Maintains high knowledge of laws and regulations, both state and federal, related to the delivery of medical equipment prescription drugs.
• Maintains high knowledge level and proficiency of all policies and procedures pertaining to Landmark Healthcare.

• Prior sales experience working specifically with hospital staff (however experience is not required).
• High motivation and initiative to cultivate new business connections with hospital staff.
• Excellent communication skills and ability to initiate conversations with external and internal parties.
• Ability to work hard and self‑manage in a fast‑paced environment.
• BSRN, RN, LVN, or Dietitian is a plus but not required.
• Bilingual is a plus.

• Spotless background check.
• Eligible to work in the United States.
• Local candidates.
• College or University degree.
• Desire to grow personally and professionally.
• Friendly competitive nature.
• Highly competitive profit‑sharing commission.

• Health, Dental, and Vision Insurance.
• 401(k) with 3% employer match (no vesting required) after 6 months.
• Potential to earn Equity Options of company stock (100% locally owned by employees).
• Personal Time Off (PTO) Days.
• Vacation Days.
• 9 Paid Company Holidays per year.
• Vehicle Allowance.
• High competitive base salary plus commission.

Interested candidates should email resume, cover letter and references. Local candidates only please.