National Key Account Manager – Retail

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.

Wireless CCTV LLC prides itself on developing innovative, customer-focused products and providing world‑class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras

The National Key Account Manager – Retail will be responsible for creating, developing, and expanding sales revenue with key clients in the retail vertical, ensuring their needs and expectations are met by the business. You will work closely with various business departments to develop and execute strategic plans, driving long‑term growth and loyalty. Specific responsibilities include:

• Responsible for identifying and generating new business opportunities by cold calling and prospecting accounts in the retail vertical nationwide.
• Generates new business opportunities through researching the market, providing contacts, project opportunities and leads to the internal Sales team.
• Develop and maintain strong, trusting relationships with key clients, understanding their business needs and goals.
• Provides account management and drives opportunities for additional revenue while growing the account list.
• Works closely with the internal Sales support team to deliver an effective sales strategy that maximizes revenue and profits for WCCTV for the assigned Lot Guard vertical.
• Achieves monthly, quarterly and annual sales headline (revenue and profit) goals and KPIs.
• Attends customer sales meetings booked directly or by the internal Sales support team. Fully explores each customer’s needs and product requirements and presents details on the most relevant WCCTV products and services that will support their needs.
• Prepares detailed and accurate quotes and RFPs for customers which maximize revenue and profit in every retail opportunity. Negotiates all sales orders on the best possible commercial terms to WCCTV.
• Collaborate with the retail Business Development Rep (inside sales) to aid in strategic prospecting of key targets and building of lead generation lists for growing accounts and expanding customer targets.
• In conjunction with the National Sales Manager Lot Guard and the inside Sales support team, plan an effective sales strategy for the territory, execute plan and deliver the monthly sales activity and revenue targets.
• Ensures that weekly calendar is managed in the most time efficient manner.
• Collects and enters information gathered during any sales opportunity into the Company’s CRM system.
• Provides internal Sales management with accurate weekly pipeline of activity and sales forecast/opportunities.
• Provides additional data, sales and/or customer information to internal Sales management when requested.

• Attends regular marketing strategy meetings with Sales Management and the internal Marketing team to discuss marketing plans for the territory. Provides feedback to the internal Marketing team on effectiveness of all marketing campaigns and programs.

• Provides additional support for customers as required, for example incoming sales calls, technical support and customer service depending on office staffing levels.
• Passes on leads from other sales verticals to other internal Sales teams as and when appropriate.

• Bachelor’s degree in Business, Marketing or related discipline or equivalent along with 3 to 5 years of previous direct B2B commercial sales experience in the CCTV, access control, intrusion, electronics or related industry. Previous experience selling to end users through a consultative sales approach is required.
• Previous experience using CRM such as Salesforce required.
• An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
• A proven ability to identify sales opportunities and leverage internal &…