Customer Service Representative
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listed on 2026-03-05
Listing for:
MMC Group LP
Full Time
position Listed on 2026-03-05
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Now Hiring:
Customer Service Representative (Wholesale)
Arlington, TX (Onsite | M–F 8:00 AM – 5:00 PM)
We are partnering with a well-established wholesale distributor in the seasonal décor industry seeking a detail-oriented Customer Service Representative to support retail and wholesale accounts in a fast-paced, order-driven environment.
This is a direct-hire opportunity with a stable organization experiencing consistent demand cycles tied to national retail distribution.
Key Responsibilities- Process high-volume customer orders with accuracy and efficiency
- Manage returns, damage claims, and order discrepancies
- Provide B2B account support to retail and wholesale clients
- Support showroom operations and seasonal product launches
- Utilize Excel for tracking, reporting, and order documentation
- Coordinate internally with sales, warehouse, and operations teams
- 2–5 years of CSR experience (wholesale, distribution, or retail support preferred)
- Experience with order entry / ERP systems
- Ability to manage seasonal volume fluctuations
- Professional communication skills in a B2B environment
- Detail-oriented with strong follow-through
- Retail supply chain
This role is ideal for a customer service professional who thrives in structured, process-driven environments and enjoys supporting retail accounts from order through fulfillment.
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