Retail Assistant Store Manager

Overview

We are currently looking for the right Retail Assistant Store Manager to join our Team. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Payrates range from $13.00 to $19.00 per hour, with additional earning potential from commissions.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months; additional weeks after one year and ongoing anniversaries; up to 120 hours after five years, subject to state/local requirements.
• Sick/Personal time accrual starting after six months, increasing with each anniversary (subject to state/local requirements).
• Employee discounts on day one of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts via First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for day-to-day store operations and for promoting a positive, productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain talent, maximize financial goals, and manage customer relations. This position sets the tone for a customer-centric environment.

Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. You will be expected to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance.

Pay is determined by location, qualifications, and experience.

This is a representative list; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control, safety procedures, and documentation.
• Administer store processes: inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualifications and buying processes for value and integrity of loans.
• Complete assigned tasks and self-development training.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Must be willing and able to lift up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified (where applicable).
• May assist customers on exterior of building or retrieve products from exterior storage as needed.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule…