QMS Manager

QMS Manager Salcomp Manufacturing USA
• Arlington, TX, US

Job Description

Position: QMS Manager

Department:
Quality

Reports To:

Quality Manager

The Quality Management Systems (QMS) Manager is responsible for establishing, maintaining, and continually improving the Quality Management System in compliance with ISO 9001 and Salcomp corporate requirements. This role ensures effective process control, audit readiness, risk-based thinking, and alignment of manufacturing operations with customer, regulatory, and business requirements.

Must maintain confidentiality of all company and customer information.

This role includes direct reports such like Document Control Specialists and Calibration Specialist Engineering.

Main Responsibilities QMS & ISO 9001 Compliance

• Develop, implement, maintain, and improve the ISO 9001‑compliant QMS across all manufacturing and support processes.
• Ensure alignment with ISO 9001 clauses including context of the organization, leadership, planning, operation, performance evaluation, and improvement.
• Maintain QMS documentation including Quality Manual, procedures, work instructions, and records.
• Ensure effective document control and record retention practices.
• Additional tasks may be assigned by the Quality Manager for QMS compliance.

Audit Management

• Serve as Management Representative for ISO 9001 as Quality Manager backup.
• Plan and execute internal audits and manage external audits (certification, customer, and Product Inspection assessments by third parties).
• Ensure timely and effective corrective actions and verification of effectiveness.
• Maintain audit schedules, auditor competency, and audit records.

Process Performance & Improvement

• Establish and monitor QMS KPIs (process effectiveness, audit findings, CAPA performance, customer satisfaction).
• Promote and conduct QMS Risk Analysis (SWOT analysis, Risk & Opportunities Register matrix), process ownership, and preventive actions.
• Support continuous improvement initiatives like 6s methodology (Sort, Set in Order, Shine, Standardize, Sustain, Safety), SWOT analysis (Strengths, Weakness, Opportunities, Threats).
• Promote and Improve internal process documents with Process Diagrams (SIPOC, Turtle diagram, Flowcharts, etc.).
• Analyze nonconformities, trends, and systemic issues to drive sustainable improvements.
• Lead and support project initiatives to implement Software tools to robust the QMS System and Processes.

Corrective & Preventive Action (CAPA)

• Manage the CAPA system including root cause analysis, corrective action implementation, and effectiveness verification.
• Ensure timely closure of internal, customer, and audit-related nonconformities.

Management Review

• Plan, facilitate, and document Management Review meetings per ISO 9001 requirements.
• Prepare performance data and recommendations for leadership decision-making.

Customer & Stakeholder Interface

• Support customer quality requirements, audits (System, Process and Product), and issue resolution.
• Ensure customer feedback and complaints are analyzed and incorporated into QMS improvements.
• Collaborate with Customer, Operations, Engineering, Supply Chain, and Corporate Quality.

Training & Awareness

• Define QMS training requirements and ensure employee competency and awareness of quality policies and procedures.
• Promote a strong quality culture throughout the organization.

Authority

• Authority to stop processes or shipments that do not meet QMS or customer requirements following the Escalation plan with Quality Management approval.
• Authority to implement new tools for QMS with Quality Management approval.
• Authority to initiate corrective actions and process improvements.
• Authority to approve QMS documentation.
• Authority to manage direct reports.

Qualifications Education

• Bachelor’s degree in engineering, Industrial Engineering, Quality, or related field (required).

Experience

• 5+ years of experience in Quality Management within a manufacturing environment.
• 3+ years managing or leading an ISO 9001–certified QMS.
• Experience in electronics, EMS, or high-volume manufacturing preferred.
• Experience with Electrostatic Discharge Control Program (ANSI/ESD S20.20)
• Experience in Automotive industry (IATF 16949) is a plus.

Certifications…