Assistant General Manager

About the Company

Williams‑Sonoma, Inc. was founded in 1956 and has grown into one of the largest retailers in the country, offering brands such as Williams‑Sonoma, Pottery Barn and West Elm. Our Distribution Centers connect factories to our retail, online and mail‑order customers worldwide, operating a dynamic, fast‑paced supply‑chain network. We are recognized for sustainability, workplace diversity and customer service.

Assistant General Operations Manager – Arlington, TX

Responsible for full operational control of distribution and transportation operations. Provides leadership, coaching and resources to deliver cost, service and competency across tactical and strategic initiatives.

• Build cross‑organizational relationships and consensus.
• Identify, mentor and develop high‑potential team members; implement training and succession plans.
• Manage multiple operations simultaneously.
• Collaborate with peers to achieve shared goals.
• Ensure consistency and reliability in distribution processes.
• Drive continuous improvement in productivity, cost control, inventory accuracy, safety and housekeeping.
• Set and achieve efficiency and production objectives aligned with quality.
• Motivate and manage teams for peak productivity and profitability.
• Maintain accurate inventory through systems, processes and procedures.
• Be proficient in WMS systems for inventory control.
• Partner with support functions (people, recruiting, safety, service) to enhance performance and support People‑First initiatives.

• Bachelor’s degree in business, logistics engineering or related field; 5‑7 years of progressive distribution leadership experience.
• Alternatively, 7‑9 years of progressive distribution leadership experience without a degree.
• On‑site, in‑office role.
• Excellent interpersonal skills with ability to build relationships across all levels.
• Willingness to take calculated risks.
• Strong judgment and ability to handle changing priorities in stressful situations.
• Strategic and tactical thinking.
• Customer focus, ownership, urgency and drive.
• Self‑motivated to set and meet short‑ and long‑term goals.

• Master’s degree in business, operations, logistics, supply chain or related field.
• Exposure to furniture or big‑box distribution.
• Solid understanding of safety and OSHA standards.
• Exceptional organizational and time‑management skills for urgent situations.
• Six Sigma/Lean experience preferably in a distribution/warehouse environment.

• Ability to walk, stand and sit for long periods.
• Must be able to lift up to 65 pounds.

• Generous discounts on all Williams‑Sonoma, Inc. brand products.
• 401(k) plan and investment opportunities.
• Paid vacation, time off to volunteer, employee assistance programs, matching gifts, community service and holidays.
• Health, dental and vision insurance (including domestic‑partner benefits), legal & identity protection plans, pet insurance.
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Williams‑Sonoma is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or any other protected status.