Director of Operations, Pool & GVA, North America

Director of Operations, Pool & GVA, North America

The Director of Operations, Pool & GVA is the national owner of CEVA’s Pool Distribution and Ground Value-Added (GVA) warehouse operations across the United States. Focused on four‑wall warehouse execution. Oversees all districts, operational performance, P&L delivery, capacity utilization, efficiency, and productivity across all Pool and GVA facilities.

• Lead all Pool & GVA operations nationwide (districts), ensuring consistent service execution and adherence to KPIs.
• Own the P&L for all Pool and GVA sites, ensuring strong financial performance and cost discipline.
• Drive warehouse operational excellence including space utilization, labor productivity, inbound/outbound performance, and accuracy.
• Ensure no empty warehouse space—actively manage, sell, and optimize capacity.
• Build and execute the national growth strategy for Pool and GVA in collaboration with Sales and Product Development.
• Implement continuous improvement initiatives to enhance throughput, efficiency, and customer satisfaction.
• Partner with Customer Service and Account Management teams to ensure seamless customer experience and proactive issue resolution.
• Ensure compliance with safety, regulatory, and operational standards across all facilities.

• Bachelor’s degree in supply chain, Business, Industrial Engineering, or related field.
• 10+ years of warehouse, distribution, or value‑added logistics leadership experience.
• Proven track record managing multi‑site warehouse operations and full P&L ownership.
• Expertise in warehouse KPIs, labor management, productivity, flow optimization, inventory accuracy, and space utilization.
• Strong knowledge of WMS systems, warehouse processes, and continuous improvement methodologies.
• Customer‑focused mindset, able to partner with sales and commercial teams for growth initiatives.
• Strong leadership and coaching skills across operational teams.
• Excellent analytical and problem‑solving abilities.
• Ability to build scalable processes, drive efficiencies, and maintain regulatory compliance.

• Bachelor’s degree in business, Transportation, Logistics, Supply Chain Management or a related field or equivalent combination of work experience.
• Minimum 10 years related experience.
• Minimum 5 years supervisory or managerial experience.
• Working knowledge of IT technical disciplines related to systems architecture, operating systems, programming environments, databases, and project management methodologies in SCM.
• Experienced in all areas of transportation, logistics and supply chain operations.
• Experience with WMS and TMS packages.

Travel is required at least 60% of the time and is approximately 90% within the U.S. and 10% outside of the U.S.

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

Director

Full‑time

Strategy/Planning, Supply Chain, and Management

Transportation, Logistics, Supply Chain and Storage, Truck Transportation, Warehousing and Storage