Board Administrator

If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose.

Join us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families.

To view our current job openings and start your journey with the USO, please browse the listings below. We look forward to welcoming you to our team and working together to serve those who serve us.

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that:

• The USO is a Certified Great Place to Work
• 96% feel good about the ways we contribute to the community.
• 94% are proud to tell others they work here.
• 92% feel their work has special meaning: this is not "just a job."
• 91% feel that when you join the company, you are made to feel welcome.
• 92% feel people here are treated fairly regardless of their race.
• 88% feel people here are treated fairly regardless of their gender.

The Board Administrator provides high-level administrative, board governance support to the Board of Governors. This role manages board administration, and supports organizational compliance, financial stewardship, and strategic initiatives.

• Act as the primary liaison between the organization and the Board of Governors and its Committees.*
• Schedule, plan, and provide notices for board and committee meetings, maintaining a two-year posted rotation and annual planning in coordination with the Operations team.*
• Attend meetings, record minutes, and prepare, assemble, and distribute meeting materials, agendas, resolutions, and annual conflict of interest statements. Follow up on action items.
• Manage board member records (bios, contact info, tenure, committee membership) and train/support system users. Track board member giving in development donor database.*
• Independently initiate and implement processes to manage projects, information, and people.
• Research and prepare summaries, reports, and recommendations as assigned, using discretion, judgment, and organizational knowledge, while maintaining confidentiality.*
• May direct and deploy support staff or other resources as needed.
• Work independently and collaboratively across teams.
• Coordinate board trips, meetings, dinners, and events.*
• Conduct research, develop/administer board surveys, and generate reports to support governance and strategic goals.
• Collaborate with the Governance Committee Chair and senior leaders to monitor board and committee composition, make recommendations, and support board development.
• Project expenditures for consultants and outside resources, and attend budget submission check‑ins as required.
• Review, approve and track Board-related expenses in Coupa, ensuring timely and proper payments, and compliance with USO policies and IRS requirements.*
• Arrange travel for board members (and spouses) ensuring compliance with USO travel policies.*
• Forecast and track travel expenses, ensuring proper documentation and approvals.
• Build and maintain positive, strategic relationships at all levels of the organization, including senior leaders, board members, administrators, and external partners.
• Maintain confidentiality and professionalism in all interactions.*
• Perform other duties…