Lead Maintenance Technician

Overview

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at Providence in the Park - Arlington TX.

9:00 AM – 6:00 PM Monday through Friday or as scheduled by the Regional VP; some nights and weekend work required.

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive affordable medical coverage as well as company‑paid dental and vision coverage available to all full‑time regular associates
• 401(k) with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance mental health and wellness programs

• 1–3 years maintenance experience (apartment maintenance experience preferred)
• Troubleshooting and problem‑solving skills
• Basic budget or business finance knowledge helpful
• Refrigeration certification (type 2 or universal) or obtain within first 90 days of employment
• Valid driver’s license (free from major moving violations) and dependable transportation

• Use various hand tools and test equipment
• Bend, stoop, and kneel for extended periods
• Push and pull up to 300 pounds on wheels
• Lift up to 50 pounds
• Climb ladders up to 40 feet
• Use a hand‑truck

• Assist in all maintenance requests, preventive maintenance, and amenity area maintenance for the apartment community
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.)
• Respond to and resolve emergency maintenance requests after business hours (weeknights, weekends, holidays)
• Prepare vacant apartments to make rent‑ready
• Perform preventive maintenance work
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment and appliances
• Interact directly with residents
• Maintain logbooks and databases; enter service requests and status updates into database
• Assist in monitoring contractors’ work performance
• Support the Service Manager in meeting budget responsibilities
• Follow and promote company policies and procedures
• Prioritize customer service
• If the property does not have a housekeeper, perform light cleaning duties such as cleaning model clubs, leasing office, emptying trash, cleaning grounds and amenity areas
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.)

• Wear a clean and neat uniform when working on any PAC property, including nights and weekends if applicable; maintain a clean and neat personal appearance at all times per PAC policy
• Communicate with residents and prospects consistently with PAC standards
• Read and/or listen to resident requests/complaints
• Receive resident complaints in a calm, open, and professional manner
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
• Deliver newsletters, correspondence, etc., to residents’ apartments
• Coordinate set up, attend, and clean up after resident functions (food tables, display areas, etc.) as requested by the General Manager

• Move appliances between apartment units by hand truck over one to three flights of steps; appliances range from 75 to well over 300 pounds
• Move single washing machines and/or stacked (double) clothes dryers (120–300 pounds) in commercial laundry rooms
• Occasionally repair building structure, requiring movement of building materials weighing several pounds to over 300 pounds
• Maintain special equipment (exercise equipment, gas grills, golf carts, car washes, amenity areas, security gates); weight typically exceeds 100 pounds
• Perform resident service functions such as installing lighting or ceiling fans, using a step ladder while lifting

Preferred Apartment Communities is an equal opportunity employer. We…