Business Systems Analyst II

Business Systems Analyst II – IT Project Management Office

Bring your passion to Texas Health so we are Better + Together

(Service Now Experience a Plus)

Work location:

Texas Health Resources, 612 East Lamar Blvd, Arlington, TX 76011
Primarily remote however, must live in the DFW area or be willing to relocate to the DFW area.

Work hours:

Full-time, Day shift; 40 hours, Monday – Friday, 8:00am to 5:00pm

• Innovative, collaborative, and fast-paced environment
• Opportunities to learn and advance in roles
• Supportive and transparent leadership
• Work from home life balance
• Inclusive and supportive team attitude

• Bachelor's Degree in Computer Science, Information Technology, Business, or relevant field. 4 Years Relevant work experience in lieu of a degree (Required)

• 3 Years Experience in developing business cases or requirements to solve business issues and/or planning and integrating new technologies into existing system environment.
• Experience with current systems analysis principles, methods, tools and techniques. (Required)
• Knowledge of project management principles. (Highly Preferred)
• Previous experience in a healthcare environment (Highly Preferred)
• Knowledge or prior use of Service Now preferred.

• Collaborate with stakeholders, including clinicians, administrators, and ITS teams, to gather, analyze, and document business requirements for healthcare technology solutions.
• Translate business requirements into functional specifications.
• Conduct workflow analysis, process mapping, and gap analysis to identify opportunities for system and process improvements.
• Collaborate with the various teams to assess risks, dependencies, and potential timelines for new systems or features.

• Track assigned requests through the full governance process to meet timelines and resolve issues.
• Communicate proactively with other governance teams and stakeholders regarding the status of requests and any additional information needed.
• Maintain knowledge of existing systems and active requests to understand and surface concerns when capability overlaps may arise.

• Understand the full governance process, request management and technical aspects of managing the governance queue to serve as backup for queue management when needed.
• Update assigned requests on a regular basis according to the standard governance process.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Learn more about our culture, benefits, and recent awards.

Feel free to email your questions to recruitment.