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Service Desk Analyst - Tier 1/Onsite Support
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listed on 2026-02-28
Listing for:
ALTA IT Services, LLC
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology service provider in Texas is seeking a Service Desk Analyst (Tier 1/Tier
2). The ideal candidate will deliver Tier-1 support and assist with Tier-2 troubleshooting in a Windows environment primarily using Service Now. Candidates must possess strong customer service skills, a high school diploma, and proficiency in Service Now.
Experience with Five9 and relevant certifications like CompTIA A+ or Security+ would be an asset. This role is onsite, offering hourly compensation between $20 and $27.
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