Retail IT Technician

Job Type

Part-time

Hourly Pay Range: $24.09 - $32.28

This position typically pays: $26.00/Hour

Why Work for Goodwill Southern New England?

• Referral bonuses
• Retirement plan contributions
• Tuition and gym reimbursement
• Emergency assistance funds
• Paid time off
• And more depending on position!

SUMMARY

Performs job duties to maintain and enhance agency-wide information technology systems that will create an effective and efficient work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Supports the implementation, installation, maintenance and operation of information technology and other functional systems for the organization.

Supports network administration and maintenance.

Implements and monitors information technology systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance under the direction of the CIO.

Provides support to end users in the usage and maintenance of software programs and hardware.

Able to respond to after hour and weekend help desk calls.

OTHER DUTIES

Perform other related duties as required or directed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B.

A.) or Associates degree in computer science or related field; or three to five years related experience and/or training/certifications; or equivalent combination of education and experience.

Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations. Ability to write reports, general business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from employees, outside vendors and consultants.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Driver’s license in good standing. Use of personal vehicle required.

Travel required throughout Rhode Island and south central and eastern Connecticut to satellite locations. May be required to work evening and weekend hours for on‑call responsibilities as well as special projects and/or installation/maintenance of management information systems.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision and color vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Equal Opportunity Employer