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Investment Auditor
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listed on 2026-01-12
Listing for:
First Rate, Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
To support the Investment Performance Analyst in delivering audited performance reporting data to Service Bureau clients that is defined by quality, accuracy and excellent client service.
Responsibilities- Support Analyst to resolve Business Process Outsourcing standard audits.
- Conduct ad hoc performance research as requested.
- Perform data maintenance tasks upon request.
- Interact with clients via email, phone and in person.
- Work closely with Performance Analyst to ensure cohesive customer service.
- Support the Analyst with day to day responsibilities.
- Communicate with clients at a Tier III communication level – day to day communication on requests, tickets, and processing status.
- Track time spent by client, project and task in approved time keeping system.
- Respond to client tickets via Service Desk and includes all applicable supporting documents and background information in ticket.
- 2+ years of customer service and client communication experience.
- Technical/analytical nature.
- Able to maintain level of accuracy despite repetitive routines.
- Produce consistent, accurate, quality work output.
- Entry level
- Part-time
- Analyst
- Software Development
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