Onsite Bilingual HR Administrator

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially‑savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one‑time rental or ownership.

RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in‑house proprietary technology and a one‑of‑a‑kind reverse logistics operation. Under CEO and Co‑Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Role: This is a full‑time, entry‑level role (with benefits) onsite at our warehouse facility. We are looking for someone who is either bilingual in Vietnamese/English, or Spanish/English.

As an HR Assistant, you will provide administrative support to our People & Talent team as a key team member supporting your assigned business unit. Reporting to the HRBP of the DFW Facility, the HRA will help with payroll, recruiting, employee engagement, and training tasks. The HRA will also act as the primary point of contact between the People Team and employees through HR Office Hours, our Peoples Services Jira Portal and being the face of the team in our distribution center.

Our HRAs are key to creating a strong employee experience and will have scope to grow their careers and deepen their skills as members of a diverse, high‑performing, and supportive team.

• Provide administrative support to the People team
• Serve as a reliable source of information for employees in our distribution center, promptly answering questions regarding payroll, benefits, and employment policies.
• Create an exceptional employee experience ensuring employees feel informed and cared for by addressing issues promptly and professionally.
• Support the recruitment process (including internal mobility) to hire strong candidates that will positively impact our company and team and coordinate onboarding as required.
• Act as a liaison between the HR department and other employees.
• Follow and update as‑needed, policies and procedures that enhance our employee experience and workplace environment.

• Assist with recruiting tasks such as reviewing resumes, scheduling interviews, conducting phone screens and liaising with candidates/hiring managers to create a seamless candidate experience.
• Support operation departments by requesting and reporting on staffing status for day labor (Instaworkers).
• Review invoices for accuracy ensuring details match the agreed terms. Enter invoice information into HR tracker and submit for processing.
• Process worker compensation claims timely and accurately to ensure compliance.
• Handle all pre‑hire requirements for new associates including conversions; profile creation, schedule assignment, new hire I‑9 verification process ensuring compliance.
• Respond to employee queries to resolve questions and issues promptly and professionally. Escalate issues to HRBP as required.
• Assist the HRBP with communications and policy updates to employees.
• Conduct employee exit interviews as required.
• Organize employee recognition programs, events, and activities to celebrate achievements and milestones.
• Collaborate with cross‑functional teams to develop and implement wellness programs and initiatives.
• Compile and process employee documentation and records, keeping employees' databases/HRIS up to date.
• Track employee attendance, PTO, and leaves, and assist with payroll processing and documentation by maintaining employee schedule, supervisor, timecards and reporting in Workday/HRIS.
• Complete department reporting on a daily/weekly/monthly basis as required in support of your business unit: this may…