Banquet Houseperson

Overview

Live! By Loews-Arlington, TX treats guests to an upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel offers features such as an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows with sweeping views of the Arlington Entertainment District.

• Reviews Event Order and assignment sheet to determine function requirements
• Assure that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned)
• Complete cleaning inspection for each meeting room and assigned area
• Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
• Communicate promptly to all guest request
• Assure that inventory are kept and report any lost to Supervisors / Managers
• Report any and all guest request changes to Banquet Manager/ Conference Coordinators
• Assure that all equipment is kept in clean working condition
• Other duties as assigned

• Promotes and applies teamwork skill at all times
• Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

• Exceptional guest service skills
• Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift
• Ability to push, pull or otherwise move portable table / chair cart units from storage area to function rooms
• Ability to work flexible schedule to include weekends and holidays
• Ability to stand long periods at a time

• High School diploma or equivalent

• One + years experience as Set Houseperson in a high volume, upscale Hotel.