Patient Care Representative - Surgical Specialists

Patient Care Representative - Surgical Specialists

Purpose & Scope:

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Education:

High school diploma or equivalent is required. College Degree Preferred.

Experience:

Two Years Office/Clerical Experience Required, or, Two Years Healthcare/Medical - Primary Care/Office Experience Required.

Certification/Licensure:

None.

AWARDS & RECOGNITION

• Washington Commanders selected VHC Health as its women’s health partner because of the health system’s continued commitment to advancing women’s health, reducing the stigma of mental health, and creating greater access to care in the Washington, DC metro region.

• Awarded the CHIME Most Wired Recognition for 2023 as a certified level 9 for acute and ambulatory services. Organizations designated as level 9 or 10 are considered industry leaders who drive digital change in the healthcare industry in order to create better health outcomes for patients.

• Received a top ranking in Newsweek’s World’s Best Hospitals for the fourth year in a row. Ranking over 2,800 hospitals in 28 countries, this study asked 85,000 medical experts across the world to participate in an online survey covering topics such as recommendation of hospital, satisfaction of patient care, quality of care for specific treatments, among other factors.

• Recognized by the Women’s Choice Award for Best Hospital in eight categories:
  bariatric surgery, obstetrics, heart care, minimally invasive surgery, orthopedics, cancer care, comprehensive breast care, women’s services, mammogram and patient experience. This award is graded based on the best publicly available information, patient surveys and accreditation information, and the Women’s Choice Award delivers a simplified, objective ranking to each category.

• Named a 2023 Best Cancer Hospital by Newsweek. One of 175 hospitals and just three in the Washington, DC metro region to be included in the rankings.

• Named best hospital for billing ethics by Money magazine and The Leapfrog Group. This is the first-ever Leapfrog Best Hospitals ranking to help patients make educated decisions about which institutions are best for the money.

We look forward to hearing from qualified candidates interested in joining us in a highly collegial environment where the patient is at the center of what we do.