VVIP Manager

Key Responsibilities

As the VVIP Manager you are responsible to support the large-scale V/VIP hospitality teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

• Report to the Cluster Managers and Sr. Director for your day-to-day tasks
• Responsible for assisting with tracking quotes, updating budgets, submitting invoices while working alongside accounting and VVIP team.
• Become proficient in our File Maker processes and databases including Event Assignments, Upcoming Events, Expense Reports, Correspondence (Memos, General Info Documents, etc.), Client Invoices, Absolute Accounting/P&L, Time Sheets, Client & Vendor Contact Lists, Budgets & Contracts, Vendor Quoting, Event Contact Lists
• Become proficient in our Smartsheet processes including maintaining our bidding database, tracking milestones and deliverables, and updating production timelines
• Assist with site visit & event travel coordination and booking
• Set up weekly calls with FIFA Guest Ops teams
• Understand how to read and utilize diagrams
• Manage event timelines and contact lists
• Liaise with vendors to facilitate ordering and logistics such as load-in & load-out scheduling
• Assist with creating production schedules
• Assist with researching, writing, editing and preparing event proposals/presentations
• Update manager and project leads

• Take meeting notes

• Any combination of training, education, and experience equivalent to graduation from an accredited college or university with a Bachelor’s Degree in Sports/Hospitality Management, Business Management, or a related field.
• Considerable (1-3 years) full-time, progressively responsible experience in the hospitality and/or sports industry preferably including admin responsibilities, on-site event experience, event production, working on large-scale budgets, working with medium to large teams.
• Proficient user of Microsoft Office Suite | Adobe Acrobat
• Highly organized and process-oriented
• Attention to detail, carefully following instructions and checking work for accuracy
• Ability to multi-task and remain calm in high-pressure situations
• Strong communication, interpersonal, negotiation and conflict resolution skills
• Good timekeeping and work ethic that is characterized by commitment, motivation, and energy

• Knowledge of File Maker| Keynote | SharePoint | Smartsheets | Microsoft Teams | Zoom
• Prior experience with large-scale sporting events a plus
• Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
• Travel: Must be adaptable with work and travel schedule and be available to travel for work during holidays as well as being available throughout the full months of June and July 2026 during the FIFA World Cup. This position may require up to 30-40% travel.

* This role will be paid as a weekly rate, based on 40 hours per week.*