Veterinary Receptionist

Arlington Veterinary Center is seeking a Client Service Representative to join our reception team! Our client care team serves a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast‑paced customer service, who are friendly and outgoing, detail‑oriented, and committed to contributing to a team‑focused environment.

This is a Full‑Time position, with a 4/10 schedule and availability needed Tuesday‑Friday and rotating Saturdays.

• Compensation: $16‑$19 per hour, for each hour worked*
• Health Package:
  Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401(k) options
• Paid time off in accordance with site policy and applicable law
• Long‑term professional growth
• And more!!

• 1+ years of customer service experience required
• Previous veterinary experience is required
• Proficiency in the following skills:
  • Excellent phone skills
  • Computer acumen
  • Client service
  • Conflict resolution

At Arlington Veterinary Center, we believe in making a meaningful difference in the lives of pets and their families. Since opening our state‑of‑the‑art facility in 2016, we’ve continued to grow our commitment to excellence by combining cutting‑edge technology, advanced equipment, and a compassionate, knowledgeable team. We’re looking for passionate veterinary professionals who are eager to be part of a collaborative and supportive environment where high‑quality care is our top priority.

Whether you’re just starting your career or bringing years of experience, you’ll find opportunities to learn, grow, and thrive alongside a team that values your contributions.

If you’re driven by purpose, love working with animals of all kinds, and want to be part of a practice that truly makes a difference—
we'd love to meet you
.

To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process.