Customer Service Manager

Job Title

Customer Service Manager

Vistar-North TX (1026)

The Customer Service Manager position will perform the following duties:

• Manages a staff of Customer Service Representatives in a positive, professional manner
• Designs the organization for optimal customer service and promotes excellence by providing superior service to each customer
• Develops and implements customer service strategies to attain budgeted sales dollars
• Prepares budget and controls expenses
• Determines service requirements and standards
• Resolves escalated problems as needed
• Ensures accurate and prompt order and credit processing

High School Diploma or Equivalent

Management experience with direct reports

Customer Service / Inside Sales Experience

3 - 5 years of management experience in a Customer Service environment

Proficient computer skills

Strong Excel skills

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.

for Benefits Information

$72,000 - $80,000 base salary + 25% annual incentive potential