Customer Service Manager

Company Description

Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve.

The Customer Service Manager position will perform the following duties:

• Manages a staff of Customer Service Representatives in a positive, professional manner
• Designs the organization for optimal customer service and promote excellence by providing superior service to each customer
• Develops and implements customer service strategies to attain budgeted sales dollars
• Prepares budget and controls expenses
• Determines service requirements and standards
• Resolve escalated problems as needed
• Ensure accurate and prompt order and credit processing

Benefits information is available.

• High School Diploma or Equivalent
• Management experience with direct reports
• Customer Service / Inside Sales Experience

• 3 - 5 years of management experience in a Customer Service environment
• Proficient computer skills
• Strong Excel skills

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please review: the EEO Policy;

the EEO is the Law poster and supplement; and the Pay Transparency Policy Statement.